How can I upgrade/downgrade my existing subscription?
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You can add more users to your existing plan to upgrade your subscription. Upgrades can be done any time, and are charged on a prorated basis. Thus, if your subscription is changed during a billing cycle, your billed amount for the month will be prorated.
What forms of payment methods do you accept?
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We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also support payment via PayPal, and for enterprise customers, we offer invoicing options.
How secure is my payment?
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Your payment information is highly secure. We use industry-standard encryption and security protocols to protect your data. We never store your complete credit card information on our servers.
What is the cancellation policy?
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You can cancel your subscription at any time through your account settings. Once canceled, you will still have access to your account until the end of your current billing cycle.
Can I get devices just for my/my team's use on the public cloud?
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Yes, we offer dedicated device options for teams that need exclusive access to specific devices. This feature is available on our Enterprise plans.